Sunday, September 25, 2011

Treated Royally At The Royal Hawaiian

We called this morning to see about a late check-out time. Despite two tries at being connected to the front desk through the guest relations number, nobody answered so we asked for a call back.

When the guest services manager called us back, she apologized for the delay and offered us a rather amazing 6:00 p.m. checkout time.

Today will definitely be a day to enjoy ourselves around this property.


FriendlySkies said...

Glad to hear that you got a 6pm check-out time. Despite being Diamond, the Hyatt would only give me until 2:30pm.

Enjoy the rest of your trip!

Kathy and Brian said...

2:30 p.m. isn't bad for a Saturday night and we don't recall ever going beyond 2:00-3:00 p.m. There must be nobody checking into our Lanai Suite tonight; otherwise, 6:00 p.m. is amazing.