Sunday, September 25, 2011

Treated Royally At The Royal Hawaiian

We called this morning to see about a late check-out time. Despite two tries at being connected to the front desk through the guest relations number, nobody answered so we asked for a call back.

When the guest services manager called us back, she apologized for the delay and offered us a rather amazing 6:00 p.m. checkout time.

Today will definitely be a day to enjoy ourselves around this property.

2 comments:

  1. Glad to hear that you got a 6pm check-out time. Despite being Diamond, the Hyatt would only give me until 2:30pm.

    Enjoy the rest of your trip!

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  2. 2:30 p.m. isn't bad for a Saturday night and we don't recall ever going beyond 2:00-3:00 p.m. There must be nobody checking into our Lanai Suite tonight; otherwise, 6:00 p.m. is amazing.

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