Thursday, December 16, 2021

Multiple Hertz Customers Sue, Claim False Arrests for Car Theft

Add this to the list of car rental headaches. And here we thought showing up for a rental only to be told no car was available is the biggest problem we might face.

We've known about this Hertz situation for some time, mainly through Gary Leff's View From the Wing

Basically, customers are suing for false arrests after they claim Hertz has reported their rental cars as stolen. Individuals have claimed to spend up to 40 days in jail before the matter was resolved. Yikes!

We see that CBS is now covering it.  

Hertz claims in a November statement that "Situations where vehicles are reported to the authorities are very rare and happen only after exhaustive attempts to reach the customer."

Somehow that doesn't reassure us as much as Hertz intends it to. 


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