Although we weren't mentioned by name, it was Kathy who asked about the snowplows at ORD (O'Hare). Written by Scott McCartney, who was on the trip, his WSJ Middle Seat column makes for a fair and entertainingly descriptive article.
We've previously met Will Steele, the "20-year-old...who lives with his mother in Auckland, New Zealand," and he is somewhat chagrined by the description, for which he's being gently teased on the FlyerTalk forum. We won't mention it, other than to ask Will how his mother is.
You can spot Kathy swooping in with her camera for a split second in the video.