Back in June 2011 we described here how pleased we were to become Million Mile Flyers on United Airlines. The main reason was that United promised a number of lifetime benefits to those who flew a million miles with United tickets on United planes.
Alas, the new United has (in our opinion) reneged on those promises, as we pointed out here.
A couple of weeks ago a United customer went so far as to launch a class action suit against the airline over the loss of benefits. You can read an article about it here and read through the actual complaint filed in court here.
Needless to say, we'll be interested to see whether the lawsuit goes anywhere.
Sad to say, we'll never feel the same way about United again. On the bright side, we're considering other travel options, including another Amtrak trip followed by a two-week road trip in a rental car this Fall.
We can thank United for that at least.