For example, when they're visiting America and the car rental company provides an upgrade. Below is a GMC Yukon XL, one of the larger cars on the planet. As you see, it has British Columbia license plates.
Hanna and her family arranged to pick a car up in Bellingham, near us, and drop it off at the Vancouver Airport when they fly home. Avis is apparently so happy to have this SUV returned that they provided this free upgrade.
We hope they can keep smiling like this when it's time to fill the gas tank.