Thursday, March 22, 2012

Home Sweet Sehome

It's a sunny day in Birch Bay so we have no excuse not to some work. We opened the mail held at the post office - a suspiciously small pile this time - and we have catching up to do. We slept quite well the past two nights, despite hitting the pillow in our Seattle hotel the night before last at midnight, or 8:00 a.m. European time.

Without going into all of the details, it's clear that the new merged United Airlines is experiencing a lot of problems as they formally merge operations with Continental. It basically appears to us (and many others) that the smaller airline, CO, has taken over the larger, UA, and they're floundering.

One consequence for us that the miles for most of our flights haven't been posting since late January. According to FlyerTalk, that's a very common problem.

No news may be good news for UA, but for the moment a lot of customers are being inconvenienced in a variety of ways, and some very dedicated employees are very stressed as they quickly try to learn the CO computer system, one that many of them is significantly inferior to the one they used for years at UA.

We're happy not to be in the airline business, other than as customers.

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